Sikoia: scaling design and product confidence in automated KYC
I partnered with Sikoia, a fast-growing fintech tackling the complexity of customer verification - to embed design thinking, refine product-market fit, and build a scalable design system. The result: a smoother onboarding experience, stronger investor confidence, and a $6.1M fundraise.
Sikoia automates customer verification for financial services. In an industry where onboarding is often manual, document-heavy and error-prone, Sikoia set out to simplify the process through intelligent automation.
When we joined, the product was powerful but fragmented. The design process ran on PowerPoint, slowing engineering and making investors doubt scalability.
Designing for speed, clarity and trust
We mapped Sikoia’s core customer journeys, identified friction points in onboarding and risk assessment, and designed high-fidelity prototypes to validate solutions quickly.
Users can now upload or snap a KYC document and see risks scored and validated in seconds, transforming what used to be a five-minute task into an instant decision.
Building a scalable design system
To support rapid growth, we built a token-driven Figma library that mirrors front-end code, enabling designers and developers to ship new verification modules in days while keeping every screen consistent.
This foundation allowed the team to move faster, align design and engineering, and establish a repeatable, product-grade workflow.
Results
- 75% improvement in customer-data verification efficiency
- $6.1M in early funding raised
- Winner of Fintech New Product of the Year, 2024 Fintech Awards London
Our work helped Sikoia mature from a promising concept into a credible, investor-ready product - proving how thoughtful design can unlock both operational speed and market confidence.
