An image of Ross working

Ross Chapman is Product Design Lead at Etch, a user experience design and marketing agency.

Ross helps in-house marketing teams who want to increase conversion, but are struggling to deliver, due to lack of specialised design skills.


About Ross

At Etch, Ross works hands on with organisations to gain a true understanding of their business objectives. He helps them discover their users needs and upon understanding those two things, he creates websites and apps that deliver measurable value, but in a much faster way than in a traditional design process, saving time and money.

Before that, Ross was the Senior User Experience Designer at Wiggle, the online tri-sports retailer. There, he defined the usability and interaction strategy of Wiggle's customer contact points, delivering revenue improvements to the business with user-centered design.

If you'd like to reach out, please email Ross.