An image of Ross

Ross Chapman is Product Design Lead at Etch.

Ross helps in-house marketing teams who want to increase conversion, but are struggling to deliver, due to lack of specialised design skills.

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About Ross

At Etch, Ross works hands on with organisations to gain a true understanding of their business objectives. He helps them discover their users needs and upon understanding those two things, he creates websites and apps that deliver measurable value, but in a much faster way than in a traditional design process. That saves time and money.

Before that, Ross was the Senior User Experience Designer at Wiggle, the online tri-sports retailer. There, he defined the usability and interaction strategy of Wiggle's customer contact points, delivering revenue improvements to the business with user-centered design.

If you'd like to reach out, please email Ross.