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Sikoia

Overhauling Sikoia’s design processes to enhance functionality and pace, delivering advanced data management and risk evaluation solutions.

As their first design hire, I aimed to professionalise and expedite the design function to support their technical and business goals.

At Sikoia, I transformed the design process to align with best UX/UI practices and integrate seamlessly with development workflows.

Problem

Sikoia was previously reliant on rudimentary design processes, utilising PowerPoint for design creation before transitioning to development. This approach lacked efficiency and sophistication, limiting the potential for innovative and technically sound design solutions. As their inaugural design hire, my challenge was to professionalise and expedite the design function to better support their technical and business goals.

Solution

Stepping into my role at Sikoia, I initiated a transformation of the design process to align with best practices in UX/UI design and ensure seamless integration with development workflows. My focus was on three key areas: centralising customer data for accessibility, enhancing the comprehensiveness of case management systems, and automating risk evaluation processes. By implementing advanced design tools and establishing a more robust design framework, I developed and delivered high-fidelity prototypes that improved collaboration between design and development teams. This strategic overhaul not only accelerated project timelines but also elevated the quality and effectiveness of Sikoia’s digital products, significantly enhancing user satisfaction and operational efficiency.