Ross Chapman
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7 Tips and Takeaways on Increasing Performance in your Remote Team
Advice

7 Tips and Takeaways on Increasing Performance in your Remote Team

Over the past few weeks, many organisations have now found themselves operating virtually for the first time. Some are also discovering issues that were actually already present within their businesses. Misunderstandings arise related to workflows, roles and responsibilities. You can’t ‘shoulder-tap’ your colleague to find out and this can
Jan 27, 2022 5 min read
The Sales and Marketing Tools and Techniques I Use Everyday
Advice

The Sales and Marketing Tools and Techniques I Use Everyday

Sales and marketing is the lifeblood of any business. If no one knows about you and you're not making new business sales, you're finished. For anyone lucky to have retained clients - what happens when they leave? Again, you're toast unless you have a pipeline. So how can you establish
Dec 5, 2021 3 min read
15 Ways to Love What You Do
Advice

15 Ways to Love What You Do

The things I wish I knew 15 years ago! Well, to save any new entrant into the job market, or a wannabe UX designer needing to find some practical steps on how to engage with the community and expose their next opportunity, I’ve shared my 15 tips that I
Nov 28, 2021 8 min read
Improving Design Sprints with Data
My journey

Improving Design Sprints with Data

I've been contemplating the design process the rest of this morning. About four years ago, I read the Sprint book [https://www.amazon.co.uk/Sprint-Solve-Problems-Test-Ideas/dp/0593076117/ref=sr_1_4?crid=1O7XPR864CVPY&dchild=1&keywords=design+sprint&qid=1635668381&qsid=260-4685729-7219719&sprefix=design+sprin%2Caps%2C99&sr=8-4&
Oct 31, 2021 2 min read
Figuring out Hybrid Collaboration - The Next Phase of Work
News

Figuring out Hybrid Collaboration - The Next Phase of Work

What’s most important to you in this next phase of work as we start to figure out hybrid collaboration? With Butter, I ran a workshop to imagine a future of better collaboration. A few of my favourite bits: What have you changed your mind about in the last year
Aug 21, 2021 1 min read
Top Sprint Boards to Use Anytime
Advice

Top Sprint Boards to Use Anytime

In 2020, I'm willing to bet that there is already a good template in existence to help you and your team solve a problem. Often though, it can be hard to find them, so I've put together a quick list of ones I've found to help you stop deciding how
May 27, 2021 2 min read
My Initial Thoughts on Hybrid Work
Advice

My Initial Thoughts on Hybrid Work

Hybrid working is THE topic of 2021. As companies return to the office, albeit in a different way than before, the conversations I hear about being flexible in work and solving the transition through "Hybrid working." Hybrid work promises the best of both worlds. Remote workers and a group in
Apr 7, 2021 2 min read
5 Energisers To Use In Your Next Workshop
Advice

5 Energisers To Use In Your Next Workshop

Online workshops are quite different to in person workshops. You can't (as easily) feed your participants or together take a walk at lunch. In some ways they are quite similar though. Focussing on the work for 8 hours is both exhausting and can sometimes be boring. A friend of mine
Mar 26, 2021 2 min read
How to Help New Participants Become Comfortable with Mural
Tools

How to Help New Participants Become Comfortable with Mural

Mural has yet to hit the mainstream, even with big players like IBM, Atlassian and Intuit adopting the visual workspace to enable their teams to solve big problems. But using a new tool can be difficult. Time and time again I'm reminded of how every single person has a unique
Feb 5, 2021 3 min read
When Should You Use a Remote Design Sprint?
Advice

When Should You Use a Remote Design Sprint?

What is the Design Sprint? The design sprint is a methodology invented at Google by Jake Knapp, John Zeratsky and Braden Kowitz, perfected with more than 150 startups at GV (Google Ventures) and then shared with the world in the bestselling book “SPRINT How To Solve Big Problems and Test
Jan 6, 2021 3 min read
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